How can we help?
If you would like to find out more, discuss a service, or report a complaint, please contact us by phone, email, or in person during opening hours.
Our branches
Visit us in Tamworth.
Two convenient pharmacies serving the Tamworth community with prescription services, clinical consultations, and expert healthcare advice.
Community
Easons Glascote Heath
68 Caledonian, Glascote Heath, Tamworth, Staffordshire, B77 2ED
Get directionsOpening hours
Both branches
- Mon to Fri09:00 to 18:00
- Saturday09:00 to 13:00
- SundayClosed
Complaints
We're here to resolve it
Three simple steps to raise a concern and get a response.
1. Reach out
Call, email, or visit us in person.
2. Speak to the superintendent
Kieran Eason will listen and advise.
3. Find a resolution
NHS procedure or direct follow-up.
We aim to respond within 3 working days.
Making a complaint.
If you feel the issue you wish to complain about can be resolved with us, please contact us and ask to speak to the Superintendent Pharmacist, Kieran Eason, by emailing [email protected] or by calling 01827 280837.
We also operate a complaints procedure as part of the NHS system. Our procedure meets national criteria and our pharmacist can give you further information.
The NHS has its own complaints procedure, which is always the first step for any complaint. You can find detailed information on the NHS complaints page.
Contact details for the complaints team at Staffordshire & Stoke on Trent ICB
- Write to: New Beacon Building, Stafford Education and Enterprise Park, Weston Road, Stafford, ST18 0BF
- Email: [email protected]
- Telephone: 0808 196 8861