New Medicines Service.
Just started a long-term medication? Get up to three free pharmacist consultations to make sure it's working for you.
How it works
Three chats over about a month.
- 01Day 0
Initial chat
Quick pharmacist briefing when you collect your prescription.
- 021–2 wks
Follow-up call
We ring to check how you're getting on and answer questions.
- 03~4 wks
Final review
Last check-in - by phone or in the pharmacy if needed.
Who it's for
Newly prescribed for any of these?
If your GP or hospital has just started you on a medicine for one of these, you qualify. Not sure? Call 01827 280837 and we'll check.
The essentials.
Nothing - it's free on the NHS. You only pay the usual prescription charge for the medicine itself (or nothing if you're exempt).
No. Just mention NMS when you collect your prescription, or call 01827 280837 and we'll arrange a time for the follow-ups.
Around ten minutes, either in person or over the phone - whichever suits you.